Customer Protection

Refund Policy

Last updated: June 2026 · Requests accepted within 7 days of purchase

Overview
Eligible for Refund
Not Eligible for Refund
How to Request a Refund
Processing Timeline
Partial Refunds
Disputes & Chargebacks
Contact Us

Overview

At AdLinkFly Store, we take pride in delivering high-quality digital products. Because all our products are digital in nature (themes, codes, and tools), and are delivered instantly or within 24 hours, all sales are generally final once a product has been delivered and downloaded.

However, we genuinely care about customer satisfaction and evaluate all refund requests fairly on a case-by-case basis. If you have a problem with your purchase, please contact us first — we will do our best to resolve the issue before processing a refund.

Eligible for Refund

You may be entitled to a refund in the following situations:

Refund Eligible Situations

Product was not delivered within 24 hours of confirmed payment and our support team was unable to resolve the delivery issue
The product you received is fundamentally different from what was advertised on the product page
The product is completely non-functional and our support team was unable to fix the issue within 72 hours of reporting
You were accidentally charged twice for the same product (duplicate payment)
A technical error on our payment gateway caused an incorrect charge amount

Not Eligible for Refund

Refunds will not be issued in the following circumstances:

Refund Not Eligible

Product has been successfully delivered, downloaded, and is functioning as described
You changed your mind after purchase or no longer need the product
Issues caused by your own server configuration, hosting environment, or third-party conflicts
Incompatibility with a heavily modified, nulled, or unofficial version of AdLinkFly
You purchased the wrong product without contacting us first
Refund request is made more than 7 days after the date of purchase
You violated our Terms of Service in connection with the purchase

How to Request a Refund

To submit a refund request, follow these steps:

Contact Support First

Reach out via email at [email protected] or on Telegram @adlinkfly_support. Describe your issue in detail — we may be able to fix it without a refund.

Submit Your Request Within 7 Days

Refund requests must be submitted within 7 days of your purchase date. Include your order details and payment reference.

Provide Required Information

Include: (1) Product name purchased, (2) Payment transaction reference/UPI ID, (3) Date of purchase, (4) Clear description of the issue.

Await Review

We will review your request and respond within 48 hours. We may ask for screenshots or additional details to investigate your claim.

Processing Timeline

Once a refund is approved:

UPI refunds — Processed within 5–7 business days to your original UPI ID
Binance Pay refunds — Processed within 1–3 business days to your Binance account

Refund processing times may vary depending on your bank or payment provider. We have no control over delays on the receiver's end once the refund has been initiated from our side.

Partial Refunds

In some cases, we may offer a partial refund rather than a full refund, at our discretion:

If a product was partially usable but had some missing or non-functional components
If a significant portion of support time was already invested in resolving your issue
If you used the product for an extended period before raising the issue

Partial refund amounts will be communicated to you before processing, and your acceptance will be required.

Disputes & Chargebacks

We strongly encourage you to contact us directly before initiating a chargeback or payment dispute with your bank or payment provider. We are committed to resolving all legitimate issues promptly and fairly.

Filing a chargeback without first contacting us may result in:

Immediate termination of your product license
Revocation of access to any support or future updates
Flagging of your account for future transactions

If a chargeback is found to be fraudulent or filed in bad faith, we reserve the right to take appropriate legal action.

Contact Us

For refund requests or any related questions, contact us through:

WhatsApp: +91 92271 33284
Telegram: @adlinkfly_support
Email: [email protected]
Address: Sharda Bhuvan, House No. 3235/2, Behind Market Yard, Nadiad Road, Kapadwanj, Gujarat - 387620

We respond to all support requests within 24–48 hours.